Quality Management Systems SVC24.003
Biography
Notes
How can teams and clients focus together to achieve goals?
What is Total Quality Management? What is Six Sigma?
How do Six Sigma, Plan Do Check Act (PDCA) and Continuous improvement work as part of a Total Quality Management (TQM) program?
‘Total Quality Management (TQM) is Management of an entire organization so that it excels in all aspects of products and services that are important to the customer.’
Click the link for downloadable PDF article by Lori Payne. Executive Director Project Blue World
Article: Total Quality Management
Book training, coaching or consulting email info@projectblueworld.ca or contact coach:
Fee is by size of company and hours of service. $250+
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